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Returns & Exchanges
We will accept any unopened bottles for return within 30 days of the original purchase. All unopened bottles must arrive undamaged, have the original seal, with no damage to the label or bottle (new condition).
To receive a refund you must request an RMA# (authorization) number from the Customer Service Ticket Center. After receiving an RMA# it must be clearly written on the outside of the package. Packages received without a valid RMA# will NOT be accepted. RMA # is valid for 3 days only. Customers are solely responsible for shipping any returned products to LipoRidPM.com. All returns must be accompanied by a Return Request Form. Return Requests forms that are not completed and signed will be rejected.
After returning product(s) allow 3-4 weeks for your refund to be processed.
LipoRidPM.com is not responsible for items that may be lost, damaged or returned or any other reason the package may not arrive at our office in a timely manner. We will not be responsible to refund you if you gave us an inaccurate shipping address such as typo. No return will be allowed for bulk/wholesale orders. If LipoRid PM™ sleep aid product(s) are not adequately insured and are damaged or lost while being shipped to us, we cannot issue a refund.
Damaged shipping container/package
The laws are different in every country and we cannot keep up with them all. The responsibility is yours to check with your country's Customs office to see if your country allows the shipment of LipoRid PM™ sleep aid and weight loss products you ordered (or wish to order) to your country.
We will do our part by following the directions you provide when you order. We will pick and ship the LipoRid PM™ sleep disorder products to a valid address that you provide. We will give you the best customer service and ship it as quickly as possible at the rates that we agreed to on our site. If for whatever reason the package is seized by Customs Officials, we will not issue you a refund unless all products are returned to us in their original condition. Most orders make it through customs fine; and those that are stopped are almost always returned to us. Also, if the package is returned to us by Customs Officials, you are still responsible for any shipping and restocking charges. Any duties or taxes that may apply over and above what we've already paid are your responsibility.